Kind Words from Previous Clients

“Our little one is almost 14 months old, and we've just finished our sleep support journey with Fran. When we first started working with Fran, we were in one of the hardest periods of our lives. We were surviving on broken sleep, dealing with contact naps throughout the day and frequent 30-minute wake-ups all night long. We were physically exhausted, emotionally drained, and felt completely lost. Sleep had become such a source of stress and anxiety that it was hard to see a way forward. From the moment we started working with Fran, we felt supported, understood, and hopeful for the first time in a long time. She took the time to truly understand our daughter and helped us make sense of what felt like an impossible situation. Her knowledge, guidance, and encouragement gave us the confidence to make changes we never thought we could. The transformation has been incredible. While our daughter is actually sleeping less overall now, the quality of her sleep has improved beyond anything we thought possible. Our false starts are gone, contact naps are a thing of the past, and we now regularly enjoy five-hour stretches of sleep—something that genuinely felt unattainable just a couple of months ago. We are starting to feel like ourselves again. We have more energy, more patience, and more capacity to enjoy these precious days with our daughter instead of simply trying to survive them. Fran hasn't just helped us improve our daughter's sleep—she has changed the day-to-day experience of our family life. We truly don't believe we could have achieved this without her. Fran has the perfect combination of knowledge and compassion. We will always be grateful for the difference she has made in our lives, and we cannot recommend her highly enough.”

-Rachel, Māmā of a 13-month-old

“Fran is truly the most amazing and kind sleep consultant out there . I’ve used three other consultants before who were no help at all and just sent me the standard plan where all babies should sleep 12+ hours every night which I later learnt is not true . Fran was the only one who made a real difference for our family. She is incredibly knowledgeable, caring, and has such a gentle approach. She took the time to troubleshoot whenever things weren’t working and helped figure out the right schedule for my daughter, instead of just sending a generic plan like the other consultants did .She was so kind, approachable, and supportive throughout the whole process.
You can tell she genuinely loves what she does and truly cares about both you and your baby. I feel so lucky to have found her. Can’t recommend her enough. We are finally getting more sleep after 13 months of struggles.”

-Reema, Māmā of a 13-month-old

“I can’t recommend Fran highly enough, we did the 6 week support package and got through all of our goals successfully - AND gently, without ever leaving him to cry it out. Some of these goals felt so out of reach to us at the start. Our 15 month old is now either sleeping through the night or only having one wake with a short resettle. Which we started at 6/7 wakes a night with long resettles. I was up more in the night than I was asleep for a while there. My only regret is not finding Fran sooner! She is so kind and understanding and extremely knowledgeable. Thanks so much for everything Fran ❤️ - from parents who are much less tired haha.”

-Melody, Māmā of a 15-month-old

“Oh my goodness what a transformation. Our son had bad silent reflux and even after finding the right medication and seeing osteopaths etc. was struggling to nap at all, meaning we were pounding the pavements for hours each day trying to get him to sleep. He also hated the car seat which meant we were stuck at home a lot. With a big international trip approaching as well as my husband going back to work I was worried about how we were going to cope. Thanks to Fran’s help he’s now sleeping in his cot for all of his naps!! And he even falls asleep in the car!! Fran has been incredible to work with - kind, pragmatic, and so responsive to what our little one was experiencing. We’ve felt so supported every step of the way and so much more confident about if any sleep bumps pop up as he grows. Having Fran’s help meant my husband and I could focus on supporting our son rather than wading through contradictions on TikTok, searching for clues on what to do. Would highly recommend if you’re wanting to make gentle and responsive changes to your little one’s sleep.”

-Becca & Ed, Māmā and Pāpā of a 4-month-old

“I highly recommend Fran if you're looking for a gentle, holistic, science-based approach to improving your baby or toddlers sleep! Our 2 year old was taking 1-2 hours to go to sleep at night, waking 2-3 times per night, and I was resorting to sleeping in her bed to get some rest (not ideal as I'm pregnant!) After doing the 4 weeks of support with Fran, she's now asleep within 10-15 minutes every nap and bedtime, and typically wakes once in the night although we've also had a few sleep-throughs (the first she's done in 6 months!!) and she settles super quickly in the night, so I can go back to my own bed. We've learnt a lot about toddler sleep from Fran and she's also given us a plan to continue working on. On top of the above, Fran is so so lovely and wonderful to work with! She never puts any pressure to do anything outside of our comfort zone, she gets to know you and your children and works with your needs as a family. I wouldn't hesitate to work with her again in the future. Thanks so much Fran 😊”

-Hilary, Māmā of a 2-year-old

“Fran is amazing. Was definitely questioning the whole situation, we got there in the end with less wakes and more consistent sleep 🙌. She's very patient and understanding especially when situations happened..”

-Chloe, Māmā of a 9-month-old

“Our baby's sleep improved so much with Frans guidance. Not only did his sleep improve, but with her our knowledge and understanding of baby sleep improved too. This has definitely helped me ride the ups and downs of teething, separation anxiety and developmental leaps. She's incredibly supportive and patient, and will never tell you to do anything you're not comfortable with. I definitely recommend working with her.”

-Miranda, Māmā of a 5-month-old

“Fran is absolutely amazing and worth every penny! I knew a lot about sleep, and had tried everything but just couldn’t get anything to work. I was very hesitant to “sleep train” as I wasn’t interested in “cry it out”. After following Fran on Instagram I decided to book the free consult. Fran was so lovely and easy to talk to, she made me feel comfortable and was realistic in her approach. We signed up for the 4 week support straight away, although I didn’t think we would ever see more sleep in the near future. Within 4 DAYS we had gone from 7 wakes on average to just 1-2!!! Having no false starts and she was able to be put to sleep by other people and with different methods. We also feel so much more confident with our daughters sleep and bedtime doesn’t feel so daunting and sporadic. Fran adapted our plan to our daughter and our lifestyle, also letting us take breaks when she was sick. After two weeks of major improvement and ticking off all of our goals, we decided to finish up early! I truly cannot express enough how grateful we are for Fran, after 9 longs months of broken sleep and unpredictability she has changed our lives.”

-Ellie, Māmā of a 9-month-old

“Before working with Fran, we struggled immensely putting our daughter to bed (naps and bedtime). It was a daily battle and, looking back, I don't know how we did that for so long. After Fran's help and support, naps and bedtime both became a breeze and I can honestly say the whole household is happier as a result. Fran is kind and gentle with her approach. I highly recommend reaching out to her if your child is having trouble sleeping. Saved us.”

-Gabriella, Māmā of a 14-month-old

“Working with Fran was so easy! During the six weeks sleep support she guided as patiently through our little ones sleep struggles. Before we started we were having 7-8 night wake ups and little one only slept in the carrier on mum and dad. Now after gently supporting little one we are having between 3-4 wake ups a night and 3-4 hour stretches of sleep! We also managed to get 1-2 cot naps a day and the other naps we just do a comfortable contact nap, while we can relax in bed and watch some series or have a little nap as well! Fran always made sure to check in with us daily and gave us the advice we needed! Her video calls were full with laughter and productive support. You can tell that Fran really cares about you and your little one! She managed to give us more confidence about little ones sleep and take away our anxiety! She truly is such a lovely person and we are so grateful and thankful for everything. :)”

-Anna, Māmā of a 5-month-old

“Such an amazing and special experience working with Fran. I worked with a sleep consultant before Fran who asked me to leave my baby to cry for long periods which went against my instincts as a mother. I’m so glad I found Fran and she reassured me that what my baby was doing was completely reasonable and normal. We just tweaked a few small things such as his sleep total and added in a few rituals before bed and his sleep improved.
Sleep doesn’t cause me stress and anxiety any more and I have Fran to thank for that. I wish I’d met her when my baby was a newborn, I could have saved so much worry! Fran was understanding and supportive. She listened to everything I had to say and really cared about getting to know my toddler before making recommendations.
You need Fran in your corner! Thanks Fran, see you again for baby number two ;)”

-Holly, Māmā of a 14-month-old

“I honestly feel like Fran was an angel sent from above. Not only is she incredible with babies, but she truly cares about the parents too. I felt so seen, heard, and supported — especially around my sleep, not just my baby’s. Fran gave us practical, realistic tools that helped us navigate sleep through all the ups and downs: growth spurts, sickness, regressions — all of it. We did the 2-week support package, and the change was amazing. My 7-month-old went from waking every 90 minutes to just 3 night wakes. What I appreciated most is that this never felt like a rigid “one size fits all” approach. It felt gentle, responsive, and tailored to our baby and our family. I’m so grateful for the support and guidance — it made such a huge difference to our nights and my mental health. Highly, highly recommend.”

-Desita, Māmā of a 7-month-old

“I felt like I’d tried EVERYTHING, listened to all the podcasts, downloaded all the apps, read all the books, taken on all the advice, and followed all the accounts. There was so much conflicting sleep advice; it was incredibly overwhelming, and I felt completely lost. After about a month of going back and forth, I finally booked the four-week sleep support package with Fran, and let me tell you, it’s the best investment I’ve ever made. Fran is incredible. Her approach is evidence-based through and through, and she genuinely listens and takes the time to get to know your whole family and your baby. Over the four weeks, she was so attentive, checking in with us daily, making sure the sleep plan continued to feel good for us all, and always encouraging us to speak our minds. She reminded us that we could adjust the plan at any point or change our approach (not that we ever really needed to!). We cannot thank Fran enough for the support she has given our whole family. We are all so much happier, more rested and relaxed. I can finally put down my phone and the baby monitor and listen to my instincts more. What a gift.”

-Emma, Māmā of a 7-month-old

“Fran is an absolute joy to work with! We loved her holistic approach to baby sleep and the care that she took to understand our baby as a person before coming up with a unique, tailored plan, just for him. She's passionate about her work and it shows! Fran made us feel so supported throughout our 2-weeks working with her (and beyond - she's STILL so helpful, more than a month on). We went from being obsessed and stressed about sleep to feeling relaxed and under control. We saw results - our son's sleep improved (yahoo!) but ultimately the thing we found most valuable about our time with Fran was having her to support and guide us through making changes, knowing they were backed by science & appropriate for his age. Fran is an absolute superstar & I would highly recommend her to any parents who are in the trenches, no matter which stage you are at. Thank you Fran x”

-Hannah, Māmā of a 4-month-old

“Would highly recommend Fran! Our 13m old was waking every 45 minutes overnight and could only be soothed by feeding back to sleep. Now she is only waking 2-3 times and is completely weaned! A HUGE difference! Naps were also a big change, she used to have only contact naps with premature wakings, and now she is able to be transferred and takes long independent naps. But more importantly, through the whole process Fran was very encouraging and understanding of what changes we were comfortable with. She had a gentle approach which was very important to us and it proved to be very effective! Fran was also flexible when we got sick which we were very thankful for!”

-Yuane, Māmā of a 13-month-old

“It’s an absolute pleasure to write this review and recommend Fran. She was so supportive and intuitive, Fran really focused on what we wanted and gave support that was aligned with our family values. There was no hidden agenda for "independent settling" or focus on behavior that needed to be "changed" or "fixed". Instead I felt like I was given knowledge and tips that really helped to uplift and support me. My expectations were really managed and I was delightfully surprised when we saw improvements after only a few small changes. Last night we had only 3 wakes (down from up to 10) and we've had an hour long cot nap for the first time ever! Attachment and nurture were top priority for me and this was absolutely mirrored in Frans approach. 10/10 recommend to anyone who wants sleep support that is focused on your babies needs!”

-Georgie, Māmā of a 6-month-old

“After just two weeks of incredible sleep support from Fran, our little girl is now sleeping through the night!! Something we honestly never thought was possible! I now feel so much more confident and am no longer experiencing the anxiety I used to feel around settling and overnight sleep. Fran hasn’t just helped with sleep; she’s given us our peace of mind back, and it’s been absolutely life-changing.
If you’re struggling with frequent wakes or constantly feeling stressed around sleep, like we were, and want gentle, supportive guidance from someone who truly cares and makes you feel heard and supported every step of the way, do not hesitate to reach out to Fran. She’s amazing, you won’t regret it!!”

-Sarah, Māmā of a 7-month-old

“Fran was absolutely a dream to have on board, helping with our little ones sleep. Not only was she very thorough in her approach to learning about our babe and our family before getting started, she was realistic and very adaptable along the way. Fran is kind and welcoming, she uses evidence-based strategies and at every turn, made sure we were happy with how things were going. I always felt able to speak my mind in our conversations and I never felt like her suggestions were rules or hard lines - she was gentle and flexible. What a blessing!! We will definitely be back in future if we need to troubleshoot any sleep changes as our babe grows. Highly highly recommend Fran if you are after personalised gentle sleep help!”

-Jaimie & Niran, Māmā and Pāpā of a 7-month-old

“Fran is simply divine! Her depth of experience with babies and toddlers really shines through in her approach. She took time to understand our little one’s personality and what mattered most to us as a family. Her gentle methods are respectful and compassionate, and her support and communication is superb. What stood out most was how genuinely invested she was in our journey. Fran celebrated the small wins with us and offered encouragement when things felt tough, reminding us that progress is a process. Fran truly cares about the well-being of both children and parents, and that makes all the difference. We loved working with Fran and highly recommend her gentle approach to parents looking for experienced and genuinely kind sleep support.”

-Denielle & Howard, Māmā and Pāpā of a 10-month-old

“Fran was amazing to work with. She was super attentive and the best listener. She was always so quick at answering questions and helping us with our little ones sleep. We felt so supported throughout the whole journey and really appreciated working with Fran!”

-Millie, Māmā of a 7-month-old

“Fran has been amazing to work with. When we first started working with Fran my baby was waking up 6+ time a night and we would be spending over an hour settling her for the night, now we are down to 3 wakes and no time spent on settling at the start of the night which is amazing and something we are very happy with. We loved the gentle approach that Fran took and all the changes we made felt very easy to achieve and never overwhelming. Very thankful for Frans support and guidance!”

-Abby, Māmā of a 5-month-old

“Working with Fran has been absolutely amazing, she has been so supportive and attentive in helping our sleeping situation! We have felt so encouraged and comforted by Fran’s kind words and helpful suggestions. Fran has also had incredible communication and has been so quick in her responses to any of our queries. Thanks so much again, Fran!”

-Amber, Māmā of a 2-year-old

“Fran has exceptional knowledge from experience when it comes to children. We have a two year old, and wanted some professional advice on what the heck we do to get him not only into a more positive bed time routine but to actually sleep through the night!! We thought maybe we were doomed for ever in terms of sleep dep. The confidence call we had with Fran (so affordable), was just the story in terms of feeling listened to, and Fran giving really helpful tips and making a plan for us. It worked!! Recommend Fran and her knowledge for any age - Baby to child. 10/10.”

- Ness & Alan, Māmā of a 2-year-old

“Highly recommend the Gentle Sleep Consultant! We really felt like our whole situation was heard and listened to. She provided a very individual approach for our family which worked wonders for our early morning riser. Fran looked at the bigger picture and took time to understand our lives, advised on where we could make changes and talked through anything openly if we didn't understand. Fran was professional and fast in all communications and someone in our corner who celebrated in our wins! Happy sleeping 16 month old, happy well rested parents! Thank you!!”

-Eva, Māmā of a 16-month-old

“Thank you Fran. The guidance and support you’ve given over our week of support was exactly what I needed. Your gentle, patient and judgement free approach was extremely valuable to me. I have learnt so much about my babies sleep needs, can read him better and feel more comfortable doing this without your assistance now. I didn’t quite understand the importance of day sleep until you’ve shown me. My boy is happier and sleeping better. Your hours of availability and responsiveness is exceptional, which made this experience calm. I always felt like I was a priority and never forgotten. Thanks again, I’ll definitely be in touch if I need further support.”

— Haylee, Māmā of a 7-month-old

“From the first consult, Fran was so knowledgeable, engaged and passionate. She worked with us to tailor a plan that felt manageable, achievable and right for us. Our pēpi has high sensory needs and a pretty sensitive temperament, so she was a little stubborn and resistant to change at times! But Fran was so accomodating and helped us to tweak the plan as we went, meaning we were able to troubleshoot rather than feeling discouraged.
There is so much advice out there about baby sleep that we had become really overwhelmed. It’s so hard to know what’s right for your baby, but Fran is so knowledgeable and provided so many amazing resources as well as evidence-based advice about our pēpi, specifically.
Being first time parents we can be really hard on ourselves, but Fran was so encouraging and really validated our experience. She made sure we felt really empowered to make changes while also being supported and having all the information that we needed.
Fran helped us make big changes in a really short time - things we literally thought were impossible! And since working with her we have so much more confidence around our pēpi’s sleep! We cannot thank you enough Fran!!”

— Faith & Mike, Māmā and Pāpā of a 6-month-old

“We really could not have been any happier with our experience working with Fran. She acted with such professionalism, kindness, confidence and warmth from our very first interaction and every other time we communicated since. We advised Fran on what we were looking to achieve with our baby girl and by the end of our 4 weeks working together, we had achieved that. I felt constant reassurance and support from Fran and could not have asked for a better sleep consultant to work with us on this journey. I would recommend Fran to any families that are looking for support with their little ones around sleep and that might be anxious around sleep training techniques, as Fran has shown us this can be approached in a lovely gentle way.”

— Erin, Māmā of a 4-month-old

“Working with Fran has been incredible. She was patient, kind, supportive, and so knowledgeable. Fran put me at ease while navigating the challenges that comes with baby sleep. I now have a better understanding of sleep for my little one which has removed a huge amount of stress from our lives. Even if my little one throws a curve ball with her sleep, since working with Fran it has given me the tools to get us through these times. I would recommend Fran to anybody that needs help with sleep. Not only of Fran so knowledgeable, she is a truly kind woman which comes through in her work.”

— Charlotte, Māmā of a 9-month-old

“Fran was truly incredible! She has such a calm and nurturing energy. She made us feel completely supported, never judged, and gave us real practical strategies to help the whole family have a better relationship with sleep. I was so surprised when Fran was attentive to our needs as parents - she really cared that we were in a good place, and it felt like we were an important part of the picture when supporting our little one (rather than being the lowest priority, as most parents would relate to). Fran was always creative and responsive to the challenges that we faced, it felt like she provided approaches that were specific to our needs, rather than just giving out generic advice. Fran helped us with our youngest (3 years old) and we also have a ten year old, and I have found her approach has been helping us to support him with his sleep too. When our eldest was a baby we had a really rough time with his sleep. I read sooo many sleep books and mostly they just provided a bunch of fuel for me to criticise myself about what I was doing wrong. All the books I read spend the first half of the book explaining why every other 'method' is wrong and harmful and abusive, and so then when their approaches didn't work I felt like a bad parent for 'resorting' to other approaches that they had demonised. I say all this to explain how working with Fran has helped me to unravel years of guilt and false ideas of what I 'should' be doing, and has reminded me that our family is what is important, and we do what we can to support each other and look after ourselves. I am so grateful to Fran and will miss her terribly! Every family with a baby or toddler needs a Fran on hand! Can we get a government supported army of Fran's in operation please? Kia ora rawa atu, arohanui Fran.”

— Rosie, Māmā of a 3-year-old

I can't recommend Fran enough! Fran communicated every step of the process clearly and was always available to answer my questions, which really put me at ease. She took the time to understand our unique needs and provided actionable steps that worked for our family. Her gentle, responsive approach was just what we needed to help our little one fall asleep in his cot and nap for longer. I think what I appreciated most about working with Fran was how much more confident I felt to try new approaches and follow my baby's sleep cues. Thank you so much for everything, Fran.

— Lucy, Māmā of a 6-month-old

“Fran was amazing from start to finish. She took the time to get all the information she could on where our biggest issues were and then tailored a plan that worked towards the goals we agreed on, while working within our parenting style. We came out the other side with earlier bedtimes and longer uninterrupted sleep, a huge win for the whole family. Thanks so much Fran!”

— Deborah, Māmā of a 3-year-old

“We had some dramatic improvements in our daughter's frequency of night wakings rapidly with some really manageable adjustments to our routine. Fran was respectful of our preferred parenting style, listened to our knowledge of what likely wouldn't work for our whānau and we worked together to identify the best approach and outcome.”

— Nick, Pāpā of a 3-year-old

“It was really fantastic working with Fran. The customised plan for our almost 3-year-old allowed a slow transition to a new bedtime which was sensitive to our son’s separation anxiety, resulted in fewer tantrums leading up to bedtime and a happier bedtime routine. The check-ins were great for any extra questions we had throughout the week while also keeping us accountable to the plan and in a routine that we have easily continued. Thank you so much for getting our little one to sleep happy!”

— Beth & Andrew, Māmā and Pāpā of a 3-year-old

“Fran was an absolute pleasure to work with. She has a gentle and approachable manner, truly listens, and offers thoughtful advice. She provides practical solutions supported by tools and insights, all while respecting and working within our existing routines. Her support was instrumental in helping us achieve the best outcome tailored to our family’s needs.”

— Elise, Māmā of a 3-year-old